When Should a Homeowner Call a Public Adjuster to Help With an Insurance Claim?

When Should a Homeowner Call a Public Adjuster to Help With an Insurance Claim?

Experiencing damage to your home due to unforeseen circumstances can be an overwhelming and stressful situation. Whether it’s a fire, a storm, water damage, or any other disaster, dealing with the aftermath and filing an insurance claim can be a complex process. In such situations, homeowners often find themselves facing insurance companies that may undervalue or deny their claims. To level the playing field and ensure a fair settlement, homeowners can turn to a Public Adjusters for assistance. But when is the right time to call a public adjuster? This article will explore the circumstances in which homeowners should consider seeking the help of a public adjuster to navigate the insurance claim process effectively.

What is a Public Adjuster?

Before diving into when to call a public adjuster, it’s important to understand who they are and what they do. A public adjuster is a licensed professional who works on behalf of policyholders to help them navigate the complex world of insurance claims. Unlike the insurance company’s adjuster, who represents the interests of the insurer, a public adjuster advocates for the homeowner. Their primary goal is to ensure that the homeowner receives a fair and adequate settlement for their insurance claim.

When to Call a Public Adjuster:

  1. Significant Damage or Losses: When a homeowner faces significant damage or losses, it is advisable to contact a public adjuster. Examples of significant damage could include major fire damage, extensive water damage, or structural damage due to a natural disaster. In such cases, the expertise of a public adjuster can help the homeowner accurately assess the scope of the damage and negotiate a fair settlement.
  1. Denied or Underpaid Claims: If an insurance claim has been denied or the offered settlement is significantly lower than expected, it may be time to engage a public adjuster. Insurance policies can be complex, and insurance companies may try to minimize their liability by undervaluing or denying valid claims. A public adjuster will review the policy, assess the damages, and negotiate with the insurance company on behalf of the homeowner to secure a more equitable settlement.
  1. Lack of Time or Knowledge: Filing an insurance claim can be time-consuming and demanding. Homeowners who lack the time, expertise, or knowledge to navigate the claims process effectively can benefit greatly from the assistance of a public adjuster. Public adjusters are well-versed in insurance policies, claim procedures, and the necessary documentation required for a successful claim. By taking on the burden of the claims process, they allow homeowners to focus on their personal lives and rebuilding their homes.
  1. Complex Situations: Certain situations can make the claims process more complicated. For instance, if multiple parties are involved in a claim, such as contractors, subcontractors, or third parties, it may be prudent to involve a public adjuster. They can help coordinate with the various stakeholders and ensure that all aspects of the claim are properly addressed. Additionally, if the homeowner needs to relocate temporarily due to extensive damage, a public adjuster can assist with additional living expenses claims and other related issues.
  1. Disputes or Difficulties with the Insurance Company: If a homeowner experiences disputes, delays, or difficulties in dealing with the insurance company, it is advisable to bring in a public adjuster. Public adjusters have the knowledge and experience to effectively communicate with insurance companies and resolve any conflicts or challenges that arise during the claims process. They can act as a buffer between the homeowner and the insurer, ensuring that the homeowner’s rights are protected and that the insurance company fulfills its obligations.
  1. Maximizing Insurance Coverage: Insurance policies can be intricate, and homeowners may not always be aware of the full extent of their coverage. A public adjuster can thoroughly review the policy, identify any potential areas for additional coverage, and ensure that all applicable benefits are claimed. By working with a public adjuster, homeowners can maximize their insurance coverage and receive the compensation they deserve.


Filing an insurance claim and dealing with the aftermath of a home disaster can be a challenging and overwhelming experience. When faced with significant damage, denied claims, or disputes with insurance companies, homeowners can benefit from the expertise of a public adjuster. By working with a public adjuster, homeowners can level the playing field, navigate the complex claims process, and secure a fair settlement for their losses. It is essential for homeowners to recognize the situations in which involving a public adjuster is advantageous, ensuring their rights are protected and that they receive the compensation they deserve.

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About the Author: Lisa Jack

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